We call this service
The other day the following took place
- 09:05am New client inquires about getting fibre connected in new dwelling
- 09:15am We confirm fibre is available and proceed with an order
- 10:30am Prepare a router/WiFi ready for customer, test at Earthlight
- 12:05pm Chorus confirm connection will be lit up 4:45pm
- 04:30pm Visit with tested equipment, ready to go
- 04:45pm Connection goes live and client is online
The new client was pretty happy.
By dealing with Earthlight they got connected quickly.